Trust

Private transcript handling, explained plainly.

RecordMaikers is designed around sensitive legal records. Security is built into account access, file storage, processing, review, support, retention, and deletion.

Private account access

Transcript jobs are available only through authenticated accounts, with ownership and permission checks separating customers, support, administrators, and platform operations.

Encrypted transfer and storage

Transcript and audio files are protected with encrypted HTTPS transfer and encrypted private object storage while they are uploaded, processed, and retained.

Original source preserved

The original upload stays separate and unchanged. Working transcript data, AI output, review decisions, and reviewed downloads remain distinct artifacts.

Audio receives the same protection

Uploaded recordings and generated audio transcripts use the same private access, storage, retention, and deletion boundaries as the transcript job.

Customer-controlled retention

Choose how long completed jobs remain available, from 1 through 90 days. Eligible jobs can also be permanently deleted before the scheduled date.

Support is isolated from transcript content

Help chat cannot read uploaded transcript text, audio, findings, editor content, storage paths, provider artifacts, or private file links.

Reporter-controlled corrections

A suggestion never becomes part of the reviewed transcript until the reporter explicitly accepts it.

No public-model training

Customer transcript and audio content is processed only to provide the service and is not used to train a generally available public AI model without separate express authorization.

A realistic security promise

No online service can honestly promise zero risk. RecordMaikers reduces exposure through private storage, limited access, separated artifacts, controlled retention, permanent deletion, and narrow support boundaries rather than relying on one security feature.